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Terms of Service

Effective Date: 05/01/2026

By accessing this website or working with Brandscale Media ("Company," "we," "our," or "us"), you agree to the following Terms & Conditions.

1. Services

Brandscale Media provides:

  • Content production
  • Video production
  • Photography
  • Social media content
  • Commercial creative services
  • Marketing-related media services

All services are subject to project scope, scheduling availability, and written agreements.

2. Payments

  • A deposit may be required before work begins.
  • Remaining balances must be paid according to the invoice terms.
  • Late payments may result in paused work, delayed delivery, or additional fees.

Monthly subscription packages require a minimum 3–6 month commitment unless otherwise agreed in writing.

3. Refunds & Cancellations

  • Deposits are non-refundable.
  • Cancellations within 72 hours of scheduled production may be subject to fees.
  • Subscription services may not be canceled before the agreed commitment period without written approval.

If a client delays communication, approvals, or required assets, project timelines may be adjusted accordingly.

4. Revisions

Each project or package includes a reasonable number of revisions unless otherwise specified in the agreement. Additional revisions outside the agreed scope may incur extra charges.

5. Content Ownership

Final delivered content is licensed to the client for approved business and promotional use upon full payment.

Brandscale Media retains ownership of:

  • Raw footage
  • Project files
  • Unused assets
  • Editing files

Unless otherwise agreed in writing.

6. Portfolio Rights

Brandscale Media reserves the right to display completed projects, media, and related content for:

  • Portfolio use
  • Marketing
  • Social media
  • Promotional purposes

Unless a written confidentiality agreement states otherwise.

7. Client Responsibilities

Clients are responsible for:

  • Providing accurate information
  • Obtaining necessary permissions
  • Securing filming locations when required
  • Responding in a timely manner
  • Reviewing deliverables promptly

8. No Guaranteed Results

While we strive to create high-performing content and marketing assets, Brandscale Media does not guarantee:

  • Sales increases
  • Revenue growth
  • Viral performance
  • Advertising results
  • Audience growth

Results vary based on industry, competition, ad spend, consistency, and market conditions.

9. Limitation of Liability

Brandscale Media shall not be liable for:

  • Indirect damages
  • Lost profits
  • Business interruption
  • Platform outages
  • Third-party service failures

Our maximum liability shall not exceed the amount paid for the services provided.

10. Intellectual Property

All branding, logos, website content, graphics, and creative materials on this website remain the property of Brandscale Media unless otherwise stated.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of updated terms.

12. Contact Information

Brandscale Media
hello@brandscale.media